Returns & Exchanges
At Flatspot, we want you to be completely satisfied with your purchase, which is why we offer a 28-day return window for all unworn and original-condition items. Whether the fit isn't right or you've changed your mind, our streamlined process ensures a quick and easy resolution.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Carefully place the items in their original packaging with all tags attached, ensuring the parcel is securely sealed for transit.
Ship the Parcel
Print your generated return label and drop the package off at your nearest authorized carrier location or post office.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing